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Privacy Policy

Last updated: 24th September 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. The Company is the controller responsible for the processing described in this Privacy Policy under the General Data Protection Regulation (GDPR). This Privacy Policy applies to the public Website and related communications.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Cellbyte GmbH, Westenriederstraße 10-12, 80331 Munich, Germany.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing information about Your use of that website.
  • Country refers to: Germany.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the public Website and related communications. It does not cover use of the Cellbyte application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Cellbyte, accessible from www.cellbyte.com and cellbyte.com.
  • You means the individual accessing or using the Service or communicating with Us, including an individual acting on behalf of a company or other legal entity.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. The information collected depends on what You provide through Our website forms or by email and may include:

  • Email address
  • First name and last name
  • Phone number, if You provide it
  • Company name, company website and organisation type
  • Information about the services You are interested in, Your message and related correspondence
  • Usage Data

Providing information is voluntary and is not a statutory requirement. Fields marked as required are needed to handle Your request; without them, We may be unable to respond or provide the requested service. Other fields are optional.

Usage Data

Technical Usage Data is processed automatically when using the Service. Additional data for website analytics is collected only with Your consent, as explained below.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, referring page where transmitted, operating-system information and other diagnostic or security data. For consent-based analytics, this also includes time spent on pages, interactions, approximate location and pseudonymous browser identifiers.

When You access the Service by or through a mobile device, technical information may include the type of mobile device You use, its operating system and the type of mobile Internet browser You use.

We may also collect information that Your browser sends whenever You visit Our Service or submit a form, including the submission time and originating page.

Tracking Technologies and Cookies

We use Cookies and similar technologies to operate Our Service, remember Your privacy choices and, with Your consent, understand how the Website is used.

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse Cookies or to indicate when a Cookie is being sent. Optional Cookies and similar technologies are used only with Your prior consent. Browser settings are not treated as consent.
  • Tags and scripts. With Your consent, analytics tags and scripts collect information about how visitors use the Website, as described below.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device for their stated lifetime or until deleted, while Session Cookies are deleted as soon as You close Your web browser.

The purposes and legal bases are as follows:

  • Necessary / Essential Cookies and Consent Management
    • We use Cookiebot, provided by Usercentrics A/S, to obtain, record and respect Your choices about Cookies and similar technologies. It processes Your consent choices, a consent identifier, date and time, page address, browser information and a shortened IP address, and stores a Cookie to remember Your choices.
    • Storage or access on Your Device that is strictly necessary to provide a service You expressly request, including remembering Your privacy choices, is based on Section 25(2) TDDDG. Necessary consent records are processed under Article 6(1)(c) GDPR in conjunction with Article 7(1) GDPR and Section 25 TDDDG.
  • Analytics Cookies
    • With Your consent, We use Google Analytics 4 to understand Website usage and improve the Website, and Google Tag Manager to manage the associated tags. These services are provided by Google Ireland Limited and may involve Google LLC in the United States.
    • Analytics information includes pseudonymous identifiers, page views, interactions, use of website forms, referring sources, approximate location, and browser and device information. Requests to Google also involve transmission of an IP address.
    • The legal bases are Your consent under Article 6(1)(a) GDPR and, for storage or access on Your Device, Section 25(1) TDDDG. These analytics services are used only after Your consent. Further information is available in Google's Privacy Policy.

You may accept or reject optional Cookies and change or withdraw Your consent at any time through Cookie settings in the Website footer. Withdrawal does not affect the lawfulness of processing before withdrawal. Optional analytics consent is not required to contact Us or submit a request.

For information about the Cookies in use, including their providers, purposes and lifetimes, please open Cookie settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including delivering the Website, diagnosing technical faults and protecting it against misuse. This includes processing IP addresses to limit repeated form submissions and running the Cloudflare Turnstile check when a form is submitted, which evaluates technical browser signals and does not set cookies. The legal basis is Article 6(1)(f) GDPR; Our legitimate interests are operating a reliable Website and maintaining its security.
  • For the performance of a contract: to take steps at Your request before entering into a contract with You personally, or to perform that contract, where the relevant processing is necessary. The legal basis is Article 6(1)(b) GDPR.
  • To contact You and manage Your requests: to respond to and handle enquiries submitted through Our website forms or by email, and manage the related correspondence. For enquiries made on behalf of a business, the legal basis is Article 6(1)(f) GDPR; Our legitimate interests are handling business enquiries and related communications. Where You personally are the prospective contracting party, Article 6(1)(b) GDPR applies as described above. Submitting a form does not subscribe You to promotional emails.
  • For business transfers: where necessary to evaluate or conduct a merger, restructuring or sale of Our business, subject to applicable law and appropriate safeguards. The legal basis is Article 6(1)(f) GDPR; Our legitimate interest is arranging and completing a lawful business transaction, balanced against Your rights and interests.
  • For website analysis: to identify usage trends and evaluate and improve Our Website, with Your consent under Article 6(1)(a) GDPR, as explained in the Cookies section.
  • To comply with legal obligations: where processing is required by applicable law, including applicable record-retention duties. The legal basis is Article 6(1)(c) GDPR.

We may share Your personal information in the following situations:

  • With Service Providers: to operate and secure Our Website, receive and handle enquiries, manage consent and provide consent-based website analytics. The providers and purposes are listed below.
  • For business transfers: with relevant advisers and transaction parties where necessary and legally permitted, as described under "Disclosure of Your Personal Data".
  • For legal requirements: with professional advisers, courts or public authorities where required or permitted by law, as described below.

For the Website and related communications, We use the following Service Providers:

Service ProviderPurpose
Cloudflare, Inc. (United States)Website hosting, content delivery, security and form-processing infrastructure, including the Cloudflare Turnstile check that distinguishes people from automated programs when a form is submitted.
Plus Five Five, Inc., trading as Resend (United States)Delivery of website-enquiry emails, including message contents and delivery information.
Attio Limited (United Kingdom)Customer relationship management, including contact details, enquiries and related correspondence. Company names may be supplied by Attio using the company domain You provide.
Usercentrics A/S, providing Cookiebot (Denmark)Cookie-consent management and consent records.
Google Ireland Limited (Ireland), with Google LLC (United States)Google Analytics 4 and Google Tag Manager.
Providers of hosted business email and associated IT administration servicesReceipt, storage and administration of business correspondence.

Personal Data is accessible to authorised Company personnel where needed for these purposes. Where Service Providers process Personal Data on Our behalf, the processing is governed by arrangements under Article 28 GDPR. Their authorised subprocessors may provide supporting services. International processing is described in "Transfer of Your Personal Data" below.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

The retention period depends on the type of information and the purpose:

  • Enquiries and correspondence: information is retained while the enquiry and related communications remain open. It is deleted when the matter has been resolved and further correspondence is no longer reasonably expected, unless the information is needed for an ensuing contractual relationship or a legal obligation or claim. This applies to related email and customer relationship management records.
  • Technical and security Usage Data: records are kept for the operational checks, fault diagnosis or abuse investigations for which they are needed, and deleted when those checks or investigations are complete and no further retention is necessary for a related legal claim or obligation.
  • Consent records and Cookies: Cookiebot deletes end-user consent records on an ongoing basis after 12 months from registration. Individual Cookie lifetimes are shown in Cookie settings.
  • Analytics Usage Data: the Google Analytics user- and event-data retention setting is 14 months. Where subsequent activity renews user-data retention, the period runs from that activity. This setting does not govern standard aggregated reports.

Where records are subject to mandatory commercial or tax retention under Section 257 HGB or Section 147 AO, We retain the relevant records for the applicable statutory period. Qualifying commercial or business correspondence is generally retained for six years from the end of the calendar year in which it was received or sent. Other information is not retained solely because a related record is subject to such a duty.

Limited records necessary for legal claims may be retained until the applicable limitation period expires or relevant proceedings conclude. Records retained solely for a legal obligation or claim are restricted to those purposes.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in other places where the parties involved in the processing are located. The Service Providers described above operate internationally. Processing may therefore involve transfers outside the European Economic Area, particularly to the United States and the United Kingdom.

Where Personal Data is transferred outside the European Economic Area, We rely on an applicable European Commission adequacy decision under Article 45 GDPR or appropriate safeguards under Article 46 GDPR:

  • Transfers to the United Kingdom are covered by the European Commission's adequacy decision.
  • Transfers to United States recipients covered by a valid EU-US Data Privacy Framework certification may rely on the corresponding adequacy decision, to the extent that it covers the recipient and processing concerned.
  • Where an adequacy decision does not cover a transfer, We use the European Commission's Standard Contractual Clauses, together with supplementary safeguards where required.

You may contact Us at security@cellbyte.com for information about the safeguards relevant to Your data or to request a copy.

Delete Your Personal Data

You have the right to request deletion of the Personal Data that We have collected about You, subject to the conditions in Article 17 GDPR. Please note, however, that We may need to retain certain information where a legal exception applies, including a legal obligation or the establishment, exercise or defence of legal claims.

You may contact Us using the details below to request deletion or exercise Your other data protection rights.

Your Other Data Protection Rights

Subject to the conditions in the GDPR, You also have the right to:

  • Obtain access to Your Personal Data under Article 15 GDPR.
  • Have inaccurate Personal Data corrected and incomplete data completed under Article 16 GDPR.
  • Request restriction of processing under Article 18 GDPR.
  • Receive the Personal Data You have provided in a structured, commonly used, machine-readable format and have it transmitted to another controller, where Article 20 GDPR applies.
  • Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal. Cookie and analytics choices can be changed through Cookie settings.

Where We process Your Personal Data under Article 6(1)(f) GDPR, You have the right to object on grounds relating to Your particular situation under Article 21 GDPR. We will stop that processing unless We demonstrate compelling legitimate grounds that override Your interests, rights and freedoms, or the processing is necessary for legal claims.

You may lodge a complaint with a data protection supervisory authority, particularly in the EU country of Your habitual residence, place of work or the alleged infringement. The supervisory authority responsible for private-sector organisations in Bavaria is the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach, Germany.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred where necessary and legally permitted. Such processing is based on Our legitimate interests under Article 6(1)(f) GDPR, subject to Your rights and interests. We will provide any information required by applicable data protection law.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Such disclosure takes place only where permitted or required by applicable law, including Article 6(1)(c) GDPR for a legal obligation.

Other legal requirements

The Company may disclose Your Personal Data where necessary and legally permitted to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Depending on the circumstances, the legal basis is Article 6(1)(c) GDPR for legal obligations or Article 6(1)(f) GDPR for Our legitimate interests in protecting rights, preventing misuse and establishing, exercising or defending legal claims, subject to Your rights and interests.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We use appropriate technical and organisational measures to protect Your Personal Data in accordance with Article 32 GDPR, but cannot guarantee absolute security.

Children's Privacy

Our Service is intended for business professionals and is not directed to children. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. Where applicable law requires additional information or consent, We will provide that information or obtain that consent.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us by email at info@cellbyte.com.

For data protection enquiries or to exercise Your rights, contact Our Data Protection Officer, Samuel Moreira, at security@cellbyte.com. You may also write to the Company at Westenriederstraße 10-12, 80331 Munich, Germany, marked "Data Protection Officer".